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Restore Factory Controlled Ride Quality
Bilstein 20-328962 is a B4 OE Replacement DampTronic rear right shock engineered for BMW vehicles with factory electronically adjustable damping. Its gas pressure twin-tube design maintains the original ride character while meeting or exceeding OE performance standards.
Key Features
- DampTronic electronic damping compatibility retains the vehicle's factory control strategy.
- Bilstein 20-328962 uses a gas pressure twin-tube design for OE style ride quality.
- Black painted finish protects the shock body.
- Lower eye and upper stem mounting match the corresponding factory rear right layout.
- Direct replacement for BMW OE numbers 37 10 6 869 024, 37 10 6 869 026, and 37 10 6 896 442.
Fitment
| Year | Make | Model | Chassis | Suspension | Position | Exclusions |
|---|---|---|---|---|---|---|
| 2019-2026 | BMW | X5 | G05, F95 | Factory electronic suspension control, including cataloged standard suspension and M technology applications | Rear right | Not for vehicles without the corresponding electronically controlled damper or a matching BMW OE number |
| 2020-2026 | BMW | X6 | G06, F96 | Factory electronic suspension control, including cataloged standard suspension and M technology applications | Rear right | Not for vehicles without the corresponding electronically controlled damper or a matching BMW OE number |
Specifications
| Detail | Value |
|---|---|
| Manufacturer part number | 20-328962 |
| Series | B4 OE Replacement DampTronic |
| Shock type | Gas pressure twin-tube |
| Position | Rear right |
| Upper mount | Stem |
| Lower mount | Eye, 14.1 mm |
| Collapsed length | 14.01 in, 356.0 mm |
| Extended length | 18.98 in, 482.3 mm |
| Finish | Black paint |
| Boot included | No |
| Spring seat included | No |
| Country of origin | Germany |
| UPC | 651860948133 |
What's Included
- One Bilstein 20-328962 rear right shock absorber
About Bilstein
Bilstein develops OE and aftermarket suspension components with application specific damping and dimensional control. B4 OE Replacement DampTronic shocks are designed to retain factory electronic adjustment and original ride quality.
Related Parts
FAQ
What is the 20-328962?It is the rear right B4 OE Replacement DampTronic shock for compatible BMW X5 and X6 applications with factory electronic suspension control.
Does this shock retain factory electronic damping?Yes. It is designed as a direct replacement for the corresponding electronically adjustable factory damper.
Is this shock for the left or right side?This part fits the rear right position. The matching rear left shock is available separately.
Is this a monotube or twin-tube shock?It uses a gas pressure twin-tube internal design.
Are a dust boot and spring seat included?No. The manufacturer lists both the boot and spring seat as not included.
How should I confirm fitment before ordering?Confirm factory electronic suspension control and match the VIN based BMW OE number to 37 10 6 869 024, 37 10 6 869 026, or 37 10 6 896 442.
Does installation require special checks?Yes. The electronic connector must be handled correctly, BMW torque procedures must be followed, and suspension faults should be checked after installation.
What warranty applies?Bilstein covers B4 OE Replacement DampTronic products with a limited lifetime warranty for the original purchaser in North America when purchased through an authorized distributor. Proof of purchase is required.
Should rear shocks be replaced as a pair?Replacing both rear shocks can help maintain balanced damping when both sides have similar age and wear. Order the matching rear left part separately when needed.
Installation Instructions
- Verify the VIN, factory electronic suspension system, and matching BMW OE number before disassembly.
- Park on a level surface, secure the vehicle, raise it at approved lift points, and support it with suitable equipment.
- Remove the rear wheel, support the suspension, and disconnect the electronic damper connector without pulling on the wiring.
- Remove the upper stem and lower eye fasteners in the sequence specified by the BMW repair procedure.
- Compare the removed unit with Bilstein 20-328962, including length, mounts, connector, and orientation.
- Install the shock with required new single use hardware. Tighten all fasteners to current BMW specifications at the prescribed suspension position.
- Reconnect the electronic connector, reinstall the wheel, and torque the wheel fasteners to BMW specifications.
- Clear stored suspension faults with suitable diagnostic equipment, verify connector security and damping operation, then perform an alignment check and controlled road test.
California Proposition 65 Warning
WARNING: Cancer and Reproductive Harm. See www.P65Warnings.ca.gov.
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